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A global implementation of our health and wellness initiatives

At the heart of Premier Tech’s social initiatives is the commitment to caring for team members’ health and wellness, supported by dynamic resources and tools that meet the needs of all team members.

The value of listening

Given the vast ecosystem of Premier Tech, it was instrumental to create an efficient tool to hear as many voices as possible and stay connected with the teams. So, every year, team members have the opportunity to give their perspectives on various subjects through the Team Member Experience Survey.

This generates a great feedback loop from which arise the comments and impressions of team members on professional development, recognition, work-life balance, collaboration, and engagement. Premier Tech guides its actions on the analysis of the information and feedback collected from this survey, ensuring that the team members’ needs and the specific local contexts are considered.

— Every year, team members have the opportunity to give their perspectives on various subjects through the Team Member Experience Survey. —

In 2023, the survey, available in 10 languages, has been conducted across 25 countries and 60 home bases. Nearly 3 500 team members completed it, for a participation rate of 85%. One of the main goals of the survey is to enable managers to talk with their teams about improvement opportunities and implement concrete actions that directly impact their daily work life.

At the heart of the Team Member Experience

For nearly 30 years, Premier Tech has provided team members at the World Headquarters with on-site access to a doctor on the Campus in Rivière-du-Loup for quick and individualized healthcare services.

Over the years, the offer expanded — from basic medical examinations to yearly vaccination campaigns. In the last few years, Premier Tech brought these services to team members worldwide, providing them and their families with free 24/7 access to telemedicine.

This enables them to consult with a multidisciplinary medical team via video or phone, ensuring prompt care for various health needs, along with personalized follow-up after each consultation.

— Premier Tech brought these services to team members worldwide, providing them and their families with free 24/7 access to telemedicine. —

To complement this offer, Premier Tech has also implemented a Team Member and Family Assistance Program (TMFAP) covering various wellness aspects, such as mental health, work, financial and legal well-being.

*This story is from the Premier Tech Report 2024.